Privacy Policy

Privacy Policy

Introduction

Welcome to https://senior-care-mcallen-texas.primarycareaid.com (hereafter referred to as “Senior Care McAllen Texas,” “we,” or “us”). We are dedicated to maintaining the privacy and security of your personal information. This comprehensive Privacy Policy explains our practices regarding data collection, usage, and protection, ensuring compliance with numerous global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Common Cause Data Privacy Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including our website, mobile applications, services, and products offered under the domain https://senior-care-mcallen-texas.primarycareaid.com. However, please be informed that this policy does not extend to third-party platforms, apps, or services accessed through links on our site, as these have their own privacy policies governing data handling.

Processing Activities

This Privacy Policy guides our practices when:

  • You utilize our applications and services as an authorized user.
  • You visit our websites linked to this statement.
  • We communicate with you via emails, newsletters, phone calls, or text messages/SMS.

Personal Data Collection

We collect various types of personal data, including:

  • Account Information: Details related to your account creation and management.
  • Payment Information: Transaction details required for processing payments.
  • Financial Information: Records of financial transactions and accounts.
  • Purchase Information: Data about products or services you’ve acquired from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, used for service customization.
  • Location Data: Information on your geographical location when using our location-based services.
  • Feedback: Comments, reviews, and suggestions provided by users.
  • Social Media Information: Details from social media platforms when users choose to connect their accounts.
  • Product Information: Preferences, interactions, and feedback regarding our products.

We obtain this data through direct user input, interactions with our services, and automated technologies used for service enhancement. Additionally, we may receive personal data from third parties, adhering to their respective privacy policies.

Cookies

Cookies are small text files that our website places on your browser to enhance user experience and provide analytics. These cookies serve various purposes:

  • Strictly Necessary: Essential for navigating our site and utilizing its core features.
  • Preference: Remembering user preferences and settings.
  • Analytics: Collecting information about your interaction with our services for performance evaluation.

Users can manage their cookie choices through our Cookie Manager, allowing control over non-essential cookies.

Retention and Deletion

We retain personal data as necessary to fulfill the purposes for which it was collected, including legal compliance and business requirements. Once these purposes are met, we securely delete or anonymize the data to ensure your privacy.

Security Measures

Implementing robust security measures is paramount to protecting your personal data. We employ:

  • Encryption: Secure data transmission and storage.
  • Secure Third-Party Processing: Engaging reputable partners who adhere to strict privacy standards.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. Our services are designed for adults, and we encourage parents to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Have inaccuracies in your data corrected.
  • Erasure: Demand the deletion of your data under certain circumstances.
  • Restriction: Limit our processing of your data in specific situations.
  • Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to or refuse certain uses of your data.
  • Non-Discrimination: Ensure that exercising your rights does not negatively impact your interactions with us.

To exercise these rights, please contact our dedicated privacy team via the channels provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect evolving practices or legal requirements. Any changes will be effectively communicated through our website, and updated policy versions will be available upon request.

Contact Information

For any queries, unsubscribe requests, or data-related inquiries, please reach out to us at: